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DELIVERY AND RETURNS

DELIVERY

We deliver worldwide (excl. North Korea).

All orders received before 1pm will be dispatched on the same working day. Orders received after 1pm will be dispatched next working day.  

 

UK Standard Delivery

FREE (3 - 5 working days)

UK Express Delivery *FREE over £200

£6.00 (1 - 2 working days)

Flat Rate Worldwide Delivery *FREE over £200

£10.00 (delivery times depend on the destination)

*Any applicable duties and customs charges are paid by the buyer*

 

 

RETURNS

If for whatever reason, you are not happy with your purchase you have 28 days to return your order. The item(s) must be unworn and must be sent back in the original packaging including the dust bag. Please ensure when returning the parcel that the SHUTICA box is protected using the carton provided.

UK Returns

  • FREE of charge
  • see 'Returns Note' included with your order for instructions

International Returns

  • at the expense of buyer
  • we recommend you use recorded delivery so as to cover yourself against loss
  • see 'Returns Note' included with your order for instructions

 FREE International Returns with PayPal

  • you can now return your purchase for FREE with PayPal Returns Service
  • use PayPal to make your purchase
  • activate this service here
  • already activated? Click here to get your refund

 

REFUNDS

Refunds will be credited back to the card originally used for payment. The original delivery charges will not be refunded unless your item arrived damaged or faulty. You will be notified by email once your return has been received and processed. Please note refunds may take up to 14 working days to appear in your account depending on your card issuer.